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SolarTrack Support

At SolarTrack, we have a number of resources available to help you get the most out of our products. Whether you wish to report a potential fault in one of our products, speak to a technical person, or just get some advice, we are here to help you. Please select from the following services:

 Contact us

If you want to discuss any issues directly with us, please contact us by phone, fax or email.                                                                                                        We also have an out-of-office hours helpline where you can contact us on evenings and weekends with any queries.

 Technical information and system requirements

Click here for technical information about SolarTrack and its minimum system requirements.

 Error reporting

Your comments are valuable to us. If you are experiencing any difficulties in SolarTrack, please fill-out the Error Report Form. We will investigate the issue and keep you up-to-date on the progress. You can also use the form to send us your suggestions for improvement, or any ideas you have for improving the product further - we'd love to hear from you!

 Raise a help-desk call

If you would like to raise a help desk call and have one of our support assistants call you back, please fill-out the Help Request Form.